Infrastructure Engineer

Location: Treasury Island, FL
Salary: Contract
Job Description: As an infrastructure engineer Allied, you will be an IT generalist with a broad range of experience in small office data center technologies, with good decision making and the ability to guide business users, others in IT, and management.
Job Responsibilities:
  • Accountability for a data center consisting of 30 virtual servers and their supporting infrastructure
  • Daily management of supporting hardware and software, such as backups, upgrades, break/fix, and storage management
  • Technical recommendations to management for necessary improvements and upgrades
  • Interfacing with local business and IT staff to identify and resolve issues
  • Identifying and executing maintenance activities
  • Reporting to local site contacts on gaps, risks, and status
  • Manage expectations and escalations
  • Provide Deskside Support to XL Catlin colleagues which includes: Desktops, Laptops, Printers, AV/VC, Telephony, Networks, Remote Access, Security Systems and Core Applications
  • Troubleshoot and repair any hardware/software issues that can’t be resolved by Global Service Desk which includes more complex issues such as: machine rebuilds, hardware diagnostics, new installs (IT hardware such as laptops, desktops, mobile devices, peripherals)
Job Requirements:
  • General knowledge and experience with Windows, VMWare, SAN storage, and backups, Microsoft products including email, Client, Server, Network and Telephony technologies, Mobile Computing, Directory Services, and overall understanding of infrastructure, desktop, and applications technologies and architecture.
  • Working knowledge of other common Data Center technologies, such as networks and UPS devices
  • Sufficient verbal and written skills for document creation, customer communications, and management interfacing
  • Ability to work independently and manage their own time
  • Ability to work 5 days a week during EST, and be on-site at the office

WORLD NETWORKING SERVICES Recruitment without boundaries.

Makati City, Philippines

15F, Pacific Star Building,

Sen Gil Puyat Avenue Cor Makati Ave

Makati City, Philippines

+632-328-5800

makati@wonese.com

Mumbai, India

115, The Summit – Business Bay<

W.E.H. Metro Station

Off Andheri Kurla Road<

Andheri (E), Mumbai – 400069

+9122-2681-6000

mumbai@wonese.com

New York, USA

2050 Center Avenue, Suite 600

Fort Lee, NJ 07024

+1-201-242-5505

nyc@wonese.com

Toronto, CANADA

100 King Street West, Suite 5600

Toronto, ON M5X 1C9

+1-416-840-6373

toronto@wonese.com

WORLD NETWORKING SERVICES Recruitment without boundaries.

UNITED STATES
New York, USA

2050 Center Avenue, Suite 600

Fort Lee, NJ 07024

+1-201-242-5505

nyc@wonese.com


INDIA
Mumbai, India

312 Solitaire Corporate Park

Chakala, Andheri (East)

Mumbai - 400093

PH: +91 22 4905 4100

mumbai@wonese.com


PHILIPPINES
Makati City, Philippines

15F, Pacific Star Building,

Sen Gil Puyat Ave, Cor Makati Ave

+632-328-5800

manila@wonese.com


CANADA
Toronto, CANADA

1 Younge St, #1801, Toronto

ON M5E 1W7

+1-416-840-6373

toronto@wonese.com